Services & pricing

Four services.
Every one of them, Pura Vida.

Built for Townsville's climate, priced in plain English, delivered by the same person every visit — with 10+ years of pool experience behind every service call. No subbies, no surprise fees, no excuses.

01 · Maintenance plans

Weekly or fortnightly — your pool stays ready.

The heart of what we do. A regular service route, designed around your pool and your schedule. You come home to clear water every time, and never think about chemistry again.

Every visit includes:

  • Skim surface + brush walls and waterline
  • Vacuum pool floor (manual or robotic)
  • Empty skimmer & pump baskets
  • Backwash filter as needed
  • Full water test (pH, chlorine, alkalinity, stabiliser, salt)
  • On-site dosing (chemicals itemised at cost)
  • Equipment check — pump, chlorinator, filter
  • Short report after every visit, via SMS or email
Maintenance visit — skim, vacuum, water balance, equipment check

Fortnightly

From$59/ visit

Screened or low-debris pools. Most Townsville backyards.

Get my price

How we price chemicals

The service fee above covers the visit, the labour, the testing, and the dosing. Chemicals are supplied and charged separately at cost, itemised on every visit report so you see exactly what went in. Most "all-inclusive" competitors bake a fat buffer into their price to cover the worst pool on their route — which means your well-kept pool quietly subsidises the neighbour's green one. We don't play that game. You only pay for what your pool actually uses.

Real rescues

Green pool before treatment — algae bloom recovery
Clear pool after rescue treatment — water recovery complete

Actual jobs from the last decade — not a generic before/after. We bring the same rescue process to Townsville.

Green pool rescue

From$199

Swamp-level to safe-to-swim. Usually 3–7 days.

Our guarantee

If we can't restore your pool to safely swimmable, you don't pay for the rescue. Full stop.

Book a rescue

02 · Green pool rescue

The pool you'd rather not show the in-laws.

Algae bloom, storm-damaged, been-away-six-weeks, tenants-moved-out. Whatever flavour of green it is, we've seen worse — and we fix it.

How a rescue works:

1

Assess and test

On-site visit, water sample, equipment check. Firm quote before any chemical goes in.

2

Shock, flocculate, circulate

High-strength treatment, filter running 24/7, brushed and vacuumed each visit.

3

Return visits until clear

As many follow-ups as it takes, included in the rescue price. We don't walk away from half-clear water.

4

Hand back balanced & swimmable

Plus an honest chat about what caused it, and how to keep it clear next time.

03 · Chemical balancing

The science bit — done right, done precisely.

Pool water chemistry isn't guesswork. It's pH, total alkalinity, calcium hardness, stabiliser, and sanitiser all pulling on each other. We test properly and dose to spec.

What a balance service includes:

  • Full 7-point water test
  • Written results, plain English
  • Corrective dosing on-site
  • Salt level top-up if needed
  • Chlorinator %/output check
  • 7-day re-test if recommended
Water testing and balance — chemistry done on-site, explained in plain English

Chemical balance

Stand-alone from$45

Labour is built into every maintenance plan — you only pay for the actual chemicals used, at cost.

Book a balance
Residential pool needing equipment and water recovery — full diagnosis on every call

Repairs & installs

Service call from$120

Diagnosis + report. No work starts without your approval.

Book a repair

04 · Equipment repairs & installs

When the pump packs it in — or it's time to upgrade.

Townsville's heat and humidity murder pool equipment. After a decade of diagnosing and replacing the lot, I'll spot the issue fast, quote in one number, and either fix it properly or install something better-suited if it's end-of-life. Fix-first, replace-only-if-needed — not every problem needs a new pump.

We work on:

Pumps
Filters
Chlorinators
Salt cells
Heat pumps
Solar systems
Automation
Pool lights
Plumbing

Urgent? If your equipment's down and guests are coming — call. We prioritise urgent repair calls for maintenance-plan clients, and we'll always try to slot emergency work same-day for everyone.

Ready when you are

Pick a service. Tell me about your pool. I'll send you a quote today.

No sales back-and-forth, no "we'll call you in 3 days". Same-day reply, every time.