Services & pricing
Built for Townsville's climate, priced in plain English, delivered by the same person every visit — with 10+ years of pool experience behind every service call. No subbies, no surprise fees, no excuses.
01 · Maintenance plans
The heart of what we do. A regular service route, designed around your pool and your schedule. You come home to clear water every time, and never think about chemistry again.
How we price chemicals
The service fee above covers the visit, the labour, the testing, and the dosing. Chemicals are supplied and charged separately at cost, itemised on every visit report so you see exactly what went in. Most "all-inclusive" competitors bake a fat buffer into their price to cover the worst pool on their route — which means your well-kept pool quietly subsidises the neighbour's green one. We don't play that game. You only pay for what your pool actually uses.
Real rescues
Actual jobs from the last decade — not a generic before/after. We bring the same rescue process to Townsville.
Green pool rescue
Our guarantee
If we can't restore your pool to safely swimmable, you don't pay for the rescue. Full stop.
02 · Green pool rescue
Algae bloom, storm-damaged, been-away-six-weeks, tenants-moved-out. Whatever flavour of green it is, we've seen worse — and we fix it.
On-site visit, water sample, equipment check. Firm quote before any chemical goes in.
High-strength treatment, filter running 24/7, brushed and vacuumed each visit.
As many follow-ups as it takes, included in the rescue price. We don't walk away from half-clear water.
Plus an honest chat about what caused it, and how to keep it clear next time.
03 · Chemical balancing
Pool water chemistry isn't guesswork. It's pH, total alkalinity, calcium hardness, stabiliser, and sanitiser all pulling on each other. We test properly and dose to spec.
04 · Equipment repairs & installs
Townsville's heat and humidity murder pool equipment. After a decade of diagnosing and replacing the lot, I'll spot the issue fast, quote in one number, and either fix it properly or install something better-suited if it's end-of-life. Fix-first, replace-only-if-needed — not every problem needs a new pump.
Urgent? If your equipment's down and guests are coming — call. We prioritise urgent repair calls for maintenance-plan clients, and we'll always try to slot emergency work same-day for everyone.
Ready when you are
No sales back-and-forth, no "we'll call you in 3 days". Same-day reply, every time.